Senior Application Engineer

Job Description


Senior Application Engineer – Production Software, IndiaABOUT HEXAGON MANUFACTURING INTELLIGENCE is a global leader working across industrial, manufacturing, infrastructure, agriculture, safety, and mobility solutions. Hexagon’s technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. helps manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Globally, 95% of the automobiles, 90% of the aircrafts, 85% of the smartphones have Hexagon technologies in them.Job ProfileAs a Senior Application Engineer, you will use your technical skills to identify and provide dependable solutions for our diverse customer base. The Senior Application Engineer is the first line of support for our product line for pre and post sales, and is responsible for providing complete customer satisfaction regarding the use and implementation of our superior CAM software solutions.Duties / ResponsibilitiesSupport Hexagon Production Software (HPS) sales team in India & SAARC both Direct and Indirect business opportunitiesProvide pre- and post-sale technical support to bring the business opportunities for the product line to fruitionDevelop & Deliver Post processor for respective machines which are in line with the sales ordersDevelop custom CAM solutions as per industry needs to achieve product reach and success in the marketSupport to build strong pipeline with new prospects, follow-up for the effective product positioning and convert them into sales opportunityConnect and support Machine Tool and Cutting Tool OEMs, and Resellers to promote our product lineSupport engagements in Key Accounts, ensure healthy relationships with Customers and Channel PartnersWork closely and collaboratively with cross-functional teams such as sales, Business Development, Marketing and Support, as well as Strategic Partners / Vendors / Solution providers to deliver customer success and realized value to drive business growth for MIBuild and sustain collaborative working relationships with counterparts in other regions to get and offer right solution and demand for the product in the marketResponsible for staying abreast of product roadmap as well as understanding the scenarios, features and functions within each of the productsLiaison with customers, Sales and Marketing organizations and Channel Partners and provide feedback about features, gaps, competitive analysis and other related informationAttendance at conferences and working with Subject Matter Experts, and research to stay on top of changes in business and technologyEducation Bachelors degree in Mechanical Engineering or related from a reputed institutionExcellent understanding of and experience in CAM software applications and working directly with Machine Tools, especially with EDGECAM, ESPRIT, HyperMill or MastercamExperience 6-8 years minimum experience in Machine Shop as Programmer and Machine SetterCAD/CAM Experience, CAM experience in Milling & LathingMinimum 2 years of shop floor experience and handling CNC Machine ToolBasic knowledge of coding to develop Post ProcessorExperience with CNC machining, part programming and knowledge of the manufacturing industry is a plusGood knowledge of industry standards, processes and tools, including manufacturing techniquesKnowledge, Skills and Abilities Desired Operational knowledge of Fanuc, Siemens, and/or Heidenhain controllersAbility to understand and capture business requirements, processes and problemsExcellent interpersonal relationship building and team-engagement skillsExcellent analytical, verbal, written and communication skills, and able to communicate technical and business information to widely varied audiencesExcellent problem-solving skills, and demonstrated ability to handle complex challenges even under pressureExtremely motivated and a team playerStrong technical knowhow and abilitiesReady to travel 60% of the working daysLocationBengaluru / Pune / Chennai

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