Senior Information Security Engineer

Job Description

  • Job Title Senior Information Security Engineer

Required Skills




This position will provide operational support and stability with proactive management of the RSA Authentication Manager environment. This position will be responsible for third level support of client-side agent software, server side Authentication Manager, and end user troubleshooting via Problem Tickets. This position will also be responsible for change control procedures including related documentation for each item, will perform CR validation work and will assist in producing new support process and procedure documentation. The ideal candidate will have experience dealing with large scale enterprise and multi-site geographically load balanced solutions. This position will be expected to perform system configuration management and troubleshooting within a complex network environment.

Experience in engineering and support services (specific to Cloud Access Security Broker Solution); and proven ability to identify, analyze potential threats, implement security controls in collaboration with appropriate parties to enhance the overall enterprise information security posture.


Responsible for maintaining and optimization of robust, scalable, highly-automated and secure technical solutions in the area of RSA Authentication Manager (8.x and above) administration and server support.
Participate in testing and implementation of emerging data access control technologies, troubleshooting information systems security issues and enforcing safeguarding techniques.
Participates in the implementation, configuration and ongoing maintenance of security solutions designed to monitor and report on usage of Cloud-based solutions. Maintain and support Netskope appliances.
Responsible for designing, implementing, maintaining and optimization of robust, scalable, highly-automated and secure technical solutions in the area of Cloud computing security infrastructure i.e. NetSkope Secure Cloud Appliance.
Develop help-desk and end user documentation and build operational processes based on enterprise risk management best practices
Complete projects and tasks in a timely basis, according to commitments made to stake holders and management.
Responsible for monitoring and reporting critical alerts and incidents.
Responsible for on call support
Coordinate with vendor and resolve reported issues
Keep abreast of emerging technologies/industry trends and applying them into operations and activities
Strong organizational, multi-tasking, and prioritizing skills

Essential Qualifications:

B.Tech /B.E. in any specialization or Bachelor degree
9 years of information security applications and systems experience
9 years of experience with agent deployments, support and problem ticket resolution (all the various RSA agents but primarily Windows and Web)
9 years of RSA Authentication Manager (8.x and above) administration and server support
6 years of Windows OS administration experience
6 years of Unix/Linux administration experience
6 years of change management experience
6 years of technical documentation and publication experience
RSA SecurID Access Associate or Professional certified
Contribute through patch installation and validation in test and production environment
Ability to identify key issues, involve affected parties, design solutions, obtain buy-in, and communicate effectively through resolution.
Support the team member on the pre-requisites for approving change, problem and incident management.
Good experience in Agile Principles and Methodologies
Strong time management skills with ability to participate in multiple projects/work streams simultaneously.
Excellent verbal and written communication skills; including technical writing skills.

Desired Qualifications:

Strong organizational, multi-tasking, and prioritizing skills
ITIL V3 certified, CCNA, RSA Certification and Agile
Experience in log monitoring through Splunk.
Ability to manage complex issues and develop solutions
Strong documentation skills with the ability to collect, organize, analyze, update and disseminate significant amounts of information with attention to detail and accuracy.
Advanced Information Security technical skills and understanding of information security practices and policies

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