Senior Manager - Quality

Job Description

Description

About Flipkart

The Flipkart Group is one of India's leading digital commerce entities and includes group companies Flipkart, Myntra, and PhonePe. Started in 2007, Flipkart has enabled millions of consumers, sellers, merchants and small businesses to be a part of India's e-commerce revolution. With a registered customer base of over 200 million, offering over 150 million products across 120+ categories. Our efforts to democratize e-commerce in India, driving access and affordability, delight customers, create lakhs of jobs in the ecosystem and empower generations of entrepreneurs and MSMEs has driven us to innovate on many industry firsts. Flipkart is known for pioneering services such as Cash on Delivery, No Cost EMI and easy returns - customer-centric innovations that have made online shopping more accessible and affordable for millions of Indians.


Driven by the passion of 'Flipsters' and our core values of Audacity to Win, Bias for Action and Customer First, with Integrity - Flipkart's work policies reflect the company's efforts to create a progressive work environment that drives inclusion and innovation and encourages work-life balance. Ranked at #1 in LinkedIn's 'Top Companies to Work For in 2019', among the '100 Best Companies for Women by Avtar and chosen among the Top 3 Most Desirable new-Age Recruiters by Dare2Compete, Flipkart is the ideal place to start and achieve great heights in your career.


Workplace Equality at Flipkart

Flipkart respects and values differences. We are proud to be an equal opportunity employer and are committed to promoting a diverse workplace culture where every individual is valued for who they are, regardless of race, color, age, faith, gender identity or expression, sexual orientation, nationality, marital status, professional pedigree, physical ability, veteran status, or any other characteristics. We firmly believe that when people with diverse identities and perspectives work together, we create the most value for our customers, our people, and society. We are committed to fostering a culture of inclusion and belonging, where diverse teams innovate and excel every day.



Job Description :

Designation : Sr Quality Manager Electronics/Audio


Location: Bangalore


Job Summary:


In this role person will be heading quality of Audio category. The position reports in to the Head Private Brands Quality & Customer Service and is responsible to work with Category, Sourcing & manufacturing teams to develop products, documentation, define test protocol for all our products and ensure meeting of high product quality standards for all Flipkart private brand products and highest levels of customer satisfaction.


Product Quality


Work with Category, manufacturer & Sourcing teams to finalise product specification


Define test protocol for all categories / products Identify right third party for all test requirements


Create product documentations including drawings, Critical to Quality processes, Packaging data, banned substance list etc (for Finished Goods, key raw materials)


Test product samples and conduct site audits to ensure the design & manufacturing process meets Flipkart requirements


Root Cause analysis and Corrective & Preventive actions implementation on Field returns


Supplier Process improvement and reduction on Final assembly issues


New Product evaluation and continuous feedback for improvement and closure on action items


Continuous monitoring on Key metrics of Product quality and ensure CAPA in place


Supplier Quality Monitoring and Improvement through Frequent Audits, Gap analysis


Outgoing quality of running products at ODM Suppliers close monitoring & audits.


Quality of products coming from China is ensured by site audits & pre-sale checks


Analysis of field feedback, improvement actions planning & implementation at co-makers end.


Desired skills and experience:


10~15 Year experience in Electronics products Development & quality.


experience in audio products will be preferred. Personal Audio products such as Headphones, Earphones, BT Speakers and Large Audio Products such as Soundbars & Home Theatres


Experience on Supplier Quality, Field Quality, Customer Quality, Industrial Quality


Product compliance experience (BIS/BEE)


Skills - New Product development, Audio Product tuning, Supplier Quality, Project Management, Compliance, Six Sigma, 8D


Engineering background, with experience of working in manufacturing environments


Previous experience of product testing and product documentation


Ability to work with different materials/categories


Strong leadership capabilities



Posted On :

Designation : Sr Quality Manager Electronics/Audio


Location: Bangalore


Job Summary:


In this role person will be heading quality of Audio category. The position reports in to the Head Private Brands Quality & Customer Service and is responsible to work with Category, Sourcing & manufacturing teams to develop products, documentation, define test protocol for all our products and ensure meeting of high product quality standards for all Flipkart private brand products and highest levels of customer satisfaction.


Product Quality


Work with Category, manufacturer & Sourcing teams to finalise product specification


Define test protocol for all categories / products Identify right third party for all test requirements


Create product documentations including drawings, Critical to Quality processes, Packaging data, banned substance list etc (for Finished Goods, key raw materials)


Test product samples and conduct site audits to ensure the design & manufacturing process meets Flipkart requirements


Root Cause analysis and Corrective & Preventive actions implementation on Field returns


Supplier Process improvement and reduction on Final assembly issues


New Product evaluation and continuous feedback for improvement and closure on action items


Continuous monitoring on Key metrics of Product quality and ensure CAPA in place


Supplier Quality Monitoring and Improvement through Frequent Audits, Gap analysis


Outgoing quality of running products at ODM Suppliers close monitoring & audits.


Quality of products coming from China is ensured by site audits & pre-sale checks


Analysis of field feedback, improvement actions planning & implementation at co-makers end.


Desired skills and experience:


10~15 Year experience in Electronics products Development & quality.


experience in audio products will be preferred. Personal Audio products such as Headphones, Earphones, BT Speakers and Large Audio Products such as Soundbars & Home Theatres


Experience on Supplier Quality, Field Quality, Customer Quality, Industrial Quality


Product compliance experience (BIS/BEE)


Skills - New Product development, Audio Product tuning, Supplier Quality, Project Management, Compliance, Six Sigma, 8D


Engineering background, with experience of working in manufacturing environments


Previous experience of product testing and product documentation


Ability to work with different materials/categories


Strong leadership capabilities



Open Positions :

1



Posted On :
01-Jan-1970
Skills Required :

New Product development, Audio Product Quality, Supplier Quality, Project Management, Compliance, Six Sigma, 8D



Posted On :
New Product development, Audio Product Quality, Supplier Quality, Project Management, Compliance, Six Sigma, 8D
Location :

Bangalore,Karnataka



Posted On :
Bangalore,Karnataka
Education/Qualification :

B. E, B.Tech



Posted On :
B. E, B.Tech
Years Of Exp :

10 to 15 Years



Posted On :
10 to 15 Years
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Hi,

Job Title : Senior Manager - Quality
Location : Bangalore,Karnataka
Mandatory Skills : New Product development, Audio Product Quality, Supplier Quality, Project Management, Compliance, Six Sigma, 8D
Experience : 10 to 15 Years
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