Sr SD Associate - German - WA

Job Description

Required Skills

Certifications

Experience

Description

DESCRIPTION Job summary
As a member of Amazons HR Services team, the Senior Associate Work Authorization will support subject matter experts in the administration of our HR audit and compliance programs. The Senior Associate will provide ongoing support, be a central point for issue resolution, and perform issue resolution through an electronic remedy process.

The ideal candidate is highly organized, work effectively with internal and external contacts, and has the ability to process large volumes of transactions, understand complex policies and apply them to employee situations. The successful candidate will have exceptional communication and organizational skills, superior attention to detail and the ability to prioritize in a fast-paced environment. Candidate must also possess strong analytical and critical thinking skills, along with the customer service focus that the world associates with and expects from Amazon.


BASIC QUALIFICATIONS 1. Fluent in speaking, writing and most importantly, reading German and English.
2. Bachelors degree or equivalent on the job work experience.
3. MS Office experience and ability to independently use MS Excel formulas for reporting.
4. Experience working with KPIs and SLAs


PREFERRED QUALIFICATIONS 1. 2 years experience in a related field Knowledge of HR systems (PeopleSoft, OnBase)
2.Customer service orientation with ability to serve multiple customers (recruiters, multiple levels of HR business partners and vendors)
3. Audit / Compliance experience
4. Problem solver, able to troubleshoot issues independently or escalate when necessary - sense of accountability and sound personal judgment
5. Proven analytical capabilities, comfortable working with large amounts of data and in developing metrics and reporting
6. Able to track high volume activity with exceptional follow through and attention to detail
7. Ability to work in international teams where team members are in different locations and belong to different cultures.
8. Ability to work in changing environment
Flexibility.
   
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