Senior Program Manager- Fresh Supply Chain

Job Description

Required Skills




DESCRIPTION Do you want to solve a customer facing problem that is a critical part of our aspiration to build a large grocery business?
For customers, quality is the #1 factor that determines where they buy grocery from. As a Senior Program Manager, your key responsibilities will include

Metrics and Measurement
Work customer backward to define and continuously refine the metrics we should measure to accurately capture the quality of F&V we are serving customers.
Setup and refine the instrumentation to measure the metrics across various points in the F&V supply chain.
Reporting and Reviews
Analyze and collate data and metrics from various sources and report to relevant stakeholders in a manner that is digestable and actionable.
Draw insights from metrics, data, customer feedback, and anecdotes, to independently identify issues and areas of improvement. Work with partner teams to define and manage initiatives to improve F&V quality.
Lead reviews on F&V quality and support partner teams on quality related aspects in their respective reviews

Improvement Initiatives
Engage with partner teams to support initiatives across the supply chain to improve F&V quality.

Partner with stakeholders to define the long-term initiatives we should undertake to improve the quality of F&V we serve customers

External Partners
Manage and audit work of external partners and vendors to ensure timeliness and fidelity of their work.

BASIC QUALIFICATIONS 5 years of experience in program or project management
Experience defining program requirements and using data and metrics to determine improvements
5 years of experience working cross functionally with tech and non-tech teams
5 years of experience delivering cross functional projects
MBA or Masters degree in a related field
Business experience of 6 years
Excellent oral and written communication skills, including the ability to effectively manage, influence, negotiate, and communicate with internal teams and external partner
Strong analytical and data gathering skills, including the ability to translate large amounts of data from multiple sources into actionable insights. Proficiency with analyzing spreadsheets with large amounts of data is a must.
Proven history of being able to influence peers without authority
Excellent project management skills with a proven ability to design workable solutions and partner with stakeholders to drive projects to successful implementation
Ability to meet deadlines, prioritize workloads, maintain a strong attention to detail and work independently
An ability to deal with ambiguity

PREFERRED QUALIFICATIONS The following would be a plus, though not necessary
Prior experience in food retail
Familiarity with basics of statistics and sampling
Familiarity with Microsoft Power BI
A casual interest in Machine Learning and/or Computer Vision

Job details

IN, KA, Bengaluru

Project/Programme/Product Management--NON-TECH

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