Project Manager Global

Business:

Global Transformation Centre- Wealth and Personal Banking
Role Title:
Project Manager - Global Service Centre
Global Career Band:
5
Location (Country / City):
Hyderabad / Bangalore / Gurugram / Pune
Recruiter Name:
Sunny Dogra
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of
Project Manager.
Who We Are
The Group Transformation Centre (GTC)- Wealth and Personal Banking, sits within our Global Service Centre (GSC). It works with our Global Businesses and Functions to accelerate, orchestrate and deliver change outcomes that help HSBC achieve its strategic priorities. The team manages projects globally, using best-in-class execution skills, and delivers at pace to achieve the desired business outcomes on large, complex, cross-function projects. Its work includes digitising customer journeys, implementing regulatory and compliance guidelines and working with product and proposition managers to launch / enhance products and propositions in the market. The team utilises a design-led approach and Agile Methodology. It delivers cost effective, flexible, outcome-focused transformation through
:
- Robust business analysis - working with the business to conceptualise solutions/operating models
- Change adoption activities to seamlessly embed change and promote benefit realisation
- Program and project management to drive momentum and deliver strategic changes, ensuring quality and pace
The Opportunity
Global Transformation Project Managers plan, mobilise and direct projects of medium to high complexity and scale from definition to closure. They play a key role in delivering our strategy to be the world's most digitally accessible bank. They are typically responsible for the end-to-end delivery of a single project, or a work-stream of a larger project or program, proactively balancing scope, schedule, budget, risks, outcomes and benefits. They are responsible for deploying Business Transformation Frameworks (BTF) and Agile Methodologies within their project. They work closely with Program Managers and Heads of Products and Propositions to ensure alignment of their project with the wider change portfolio and business strategy. Project Managers may support 'small changes' by providing oversight and guidance to multiple smaller initiatives within a priority market.


Principal responsibilities

Planning effectively around delivery constraints and optimising the plan to maximise benefits and minimise risk. Ensuring the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Business Transformation Frameworks
Proactively monitoring project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle
Collaborating and building positive stakeholder relationships, providing regular updates, obtaining buy-in from the project sponsor, Steering Committee and other stakeholders for all key project plans, commitments and changes including requirements
Analysing management reports and deriving insights to drive the right business decisions
Managing change adoption to ensure the change is well received, contributing to benefits realisation.
Project Managers are expected to:
Produce well-defined project plans, identifying the key milestones and assigning responsibilities / resources in line with the Global Transformation Project Management Framework
Provide timely reports on project status, risks and issues, evaluating project performance based on management information using standardised metrics and templates in Clarity
Maintain project change control, ensuring any changes to baseline are managed through change requests and all impacts are considered
Promote and take accountability for project quality; identify opportunities to improve delivery and oversee the governance process to reduce risk and ensure effective and timely decisions are taken
Work effectively in a cross-functional team setup, proactively focusing on closing resource gaps
Define high level responsibilities and objectives for the members of their project team and ensure the individuals are being used in accordance with their skills and resource request
Act as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams