Ops Manager - Brokerage

Job Description

Description

Ops Manager - Brokerage Permanent contract|Bangalore|Corporate and Investment Banking Apply window.dataLayer = window.dataLayer || []; var aData = { customVarPage1: "Ops Manager - Brokerage", customVarPage2: "Bangalore", customVarPage3: "Permanent contract", customVarPage4: "20000MKF", customVarPage5: "SG Global Solution Centre", customVarPage6: "Corporate and Investment Banking", customVarPage7: "2021/01/06" } window.dataLayer.push(aData); Ops Manager - Brokerage Bangalore, India Permanent contract Corporate and Investment Banking Apply Responsibilities The role provides a wide range of exposure to different areas within the SGSC GBS/EQD/FEE processing flow and requires an ability to work with a variety of internal and external stakeholders to resolve issues, implement process improvements and to drive the brokerage strategic initiatives. To provide support and supply a high-quality service for brokerage activity on all exchanges globally we are responsible Follow up with brokers, Front office, Middle Office & other staked holder for timely settlement of the invoices Allocation, Calculation of fee on different business lines & posting internal entriesUse a variety of brokerage back office applicationsTo provide detailed analysis and reports for management and traders on a regular basis or if requestedTo ensure high level of check & control to reduce risk of over payment or incorrect payment, or incorrect application of funds. Profile required Minimum 10+Years of Expirience.Montior the KPI/KRI/SLA, TAT, Quality applicable for activities under scope are processed as per the timeline, with zero errors & incidents. Build a strong relationship with BMO/TSU/Network team /SMT to achive NPS score. Should be able to challenge the KPI and any delays in the processing to achieve savings and no duplicate invoice payments to custodians/Brokers Identify the key areas for contributing in NPS and NBI and help team members to work on the respective areas Monitor Priority/Penalty/Interest/Fines/late payement charging custodians/Brokers have been tracked on daily basis by the team Deep dive in to process to understand more conceptual knowledge & build process expertise in the team Identify the areas of improvement & automate the process leveraging with IT Ops model No escalations from the Custodians/Broker/Onshore/BMO/MO/Auditors or stakeholders on any unattended emails, invoices, breaks, reports, audit confirmation etc. - Zero external / Internal errors- It should be tracked in CMT tool as incidents Escalate issues/risks in the process to Management on time which requires attention and ensuer team is following the same. Identify issues blocking the team to achieve KPI or challange the existing KPI & KRI and proactively pick them assist the team to challenge Address issues/concerns raised by brokers/SMT through regular meeting/Govenance calls Ensure procedures/SOP is followed by the team & new scenarios are clearly understood, shared and documented in the procedure & validate the changes Ensure cross trainings has been performed to elimante the dependency Engaging in cross training and Upskilling the team members through team building activities Open to new assignment, organize the work & should be able to absorb the additional tasks Understand the Fee calculation and intrepratation - Implement in to TITAN /GAIA tool onboarding on all custodians. Leaves /Block leave to be planned well in advance & ensure production is not impacted. Contribute and active participation on the upcoming projects Moniter all the controls has been performed by the team - GPS/Morse + Reduce Dependency with Onshore team Make sure there is no negative feedback in OVS calls with onshore, Provide the updates & highlight issues to be discussed with OVS Conduct Bi-monthly one to one review with team members Skill matrix Review Make sure PSS/KSS/WB/PI are achieved by the team IT-Ops model building Daily control check - Tableau Why join us “We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”. Business insight Societe Generale Global Solution Centre (SG GSC), a 100% owned subsidiary of European banking major Societe Generale (SG), Our role and purpose is to enable the strategic vision of Societe Generale Group. We are doing this by pioneering cutting edge innovation from Design Thinking to Smart Automation & Artificial Intelligence and applying it to banking. SG Global Solution Centre provides services in the areas of Application Development and Maintenance, Infrastructure Management, Business Process Management, and Knowledge Process Management, to Societe Générale’s business lines around the world. “We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”. Reference: 20000MKF Entity: SG Global Solution Centre Starting date: 2021/03/18 Publication date: 2021/01/06 Apply Share { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://careers.societegenerale.com/en" } , { "@type": "ListItem", "position": 2, "name": "Job offers", "item": "https://careers.societegenerale.comhttps://careers.societegenerale.com/en/search" } , { "@type": "ListItem", "position": 3, "name": "Ops Manager - Brokerage", "item": "https://careers.societegenerale.comhttps://careers.societegenerale.com/en/job-offers/ops-manager-brokerage-20000MKF-en&src=" } ]} Home Job offers Ops Manager - Brokerage Discover Jobs in banking Tips for job seekers Group Société Générale website Useful links Help Center Profiles wanted Legal information Legal information Privacy policy Cookies Accessibility: partially compliant Follow Us: Internet Explorer non supporté × Le navigateur Internet Explorer ne permet pas de bénéficier de l’ensemble des fonctionnalités à disposition sur ce site. 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