Opportunity For Software Specialist in eClinicalWorks | US Based MNC

Job Description

Required Skills

School Degree

Description

Hiring for Software Technical Support (Software Specialist) role.


Position Overview:

  • Fluency in English Communication
  • Willing to Work in Night Shifts (Pick & Drop facility for all employees within Ahmedabad and Gandhinagar.
  • Fresher's can also apply (BE/B.Tech-IT/CS, BSC-IT, BE-EXTC, BCA, MCA, MSC-IT, ME/M.Tech- IT/CS)
  • Prior technical support experience shall be an advantage

Job Functions / Responsibilities:

  • Find technical solutions on issues or queries related to unknown or new scenarios
  • Meet set SLAs
  • Manage relationships with clients
  • Work with cross-functional teams as and when required
  • Maintain excellent customer satisfaction level
  • Other duties as assigned

Skills Required:

  • Bachelors or Masters Degree in Computer Science or Information Technology or a related field (such as BE, BTech, ME, MTech, BCA, MCA, BSc IT, MSc IT, Diploma)
  • Proficient with relational databases (SQL Queries)
  • Excellent knowledge on basic RDBMS Concepts
  • Knowledge of basic networking fundamentals
  • Java would be an advantage
  • Prompt, responsive, responsible and friendly approach to customer situations

Benefits:

  • Best Professional Experience
  • Opportunity for Career & Professional Growth
  • Healthy Work Environment
  • Pick & Drop facility
  • Meals at subsidized rate
  • 5 Days Working (US Shifts)
  • Night Shift Allowance.
  • Medical insurance for self and for family members.

Other Skills / Abilities:

  • Professional telephone etiquettes
  • Ability to balance multiple priorities
  • Ability to handle difficult situations
  • Hard working smart individual
  • Eager to learn new things
  • Excellent customer service orientation
  • Strong analytical and problem solving skills
  • Excellent attitude and spirit of cooperation
  • Strong interpersonal and communications skills
  • Ready to work in Night Shifts

Interested candidates can either apply on this posting or can shoot their resume on Namrata.gupta@eclinicalworks.com



   
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