Freshers openings For Chennai-BCom/Nightshifts

Job Description

  • Job Title Customer Retention - Voice / Blended
  • Salary 187,500 INR


Roles and Responsibilities

Level of Hiring


Salary Range


Mandatory Skills

Good communication skill and flexible for night shift, Commerce background is must

Notice Period


Nature of Support(Voice / Non Voice)


Shift Timings

6:30 PM - 4:30 AM IST

Job Description

  • Time & Labor exceptions
    • Payroll processing, Gross to net validation
    • Tax setup, validation and reconciliation
    • Garnishment processing and validation
    • Respond to payroll inquiries (Calls and Emails)
    • GL reconciliation, journal entry preparation and posting
    • Recognize a Non-standard situation and alert Team Manager. Evolve a solution in consultation with the reporting officers. Support team by providing solutions in complex situation.
    • Manage Team queries in a scientific and systematic manner SOPS, FAQs, system etc.
    • Quality Control and Quality Audits for team performance
    • To own and maintain changes to relevant Process Documentation, Training and Certification Modules
    • Demonstrate an ability to train associates in the Domain. Train new joiners & administering certification
    • Ability to interact with clients
    • Work on higher complexity areas and perform additional responsibilities such as reporting of MIS, and query management.
    • Responsible for a team of SPE and SME
    • Adhering to Client SLA and KPI’s

Desired Candidate Profile

Perks and Benefits

Freshers Bcom Graduates,CTC-1.67LPA,Location-Chennai,Night shifts 6.30-4.30pm


There is something wrong with this job ad? Report the error