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Job Title Clinical Bioinformatics Consultant
We are currently looking for a Clinical Bioinformatics Consultant with a strong background in Next Generation Sequencing and Bioinformatics to strengthen our team. You would be part of a field-based team focused on supporting the software/analysis needs of clinical testing labs customers from the Asia Pacific and Japan region.*Responsibilities*Develop Thermo Fisher business and relationship by providing:* Understand and support the needs of customers implementing Lab Developed Tests on the software/analysis for our Thermo Fisher Scientific / Ion Torrent / Oncomine™ product portfolio.* Owning the implementation of assays and products / clinical solutions within customer sites* “Customer first” approach to troubleshooting clinical support issues.* Responsible for maximizing customer value/satisfaction by aligning complex product solutions and services with key customer initiatives.* Build and maintain relationships with key decision makers and/or potential influencers.* Understanding the clinical regulated LDT customer and work with Oncology Sales to develop a successful commercial strategy for this market.* Manage relationships with key Thermo Fisher Scientific collaborating partners.Job duties will include the following tasks:* Review and assist customers with analyses of their Ion Torrent data using Torrent Suite, Ion Reporter, and Oncomine™ Reporter software packages.* Help customers design and conduct experiments to assist in evaluations of Ion Torrent / Thermo Fisher products.* Promote new clinical product solutions at customer sites and at conferences/user meetings.* Work in collaboration with the Oncology Sales Team and Thermo Fisher support partners to set up the best support strategy for each customer site.* Build strong relationships with customers.* Maintain consistent and structured communication with counterparts and articulate summarized communication to Manager on a periodic basis.* Obtain successful adoption of the technology within all applied markets while investigating the potential of other applications and solutions both pre-clinically and clinically.* Align with other teams in the company on a regular basis.* Estimated 30% travel.*Experience/Qualifications/Qualities that are important in this role ** Degree in an appropriate science subject, molecular biology or bioinformatics preferred* Knowledge of Linux and scripting required.* Experience in bioinformatics application is mandatory. Molecular biology experience is strongly desirable.* “Customer First” approach to support.* Previous experience as application specialist desirable (NGS experience desirable).* Excellent communication and influencing skills.* Ability to understand and articulate complex scientific literature and use extensive complex clinical data as a key factor in the sales process.* Strong drive for success.* Medical background, laboratory experience, and/or managed care knowledge desirable skills.* Understanding regulatory guidelines is desired but not mandatory (CAP, CLIA, NYSDH, etc.).