Associate Manager Human Resources

Job Description

  • Job Title Associate Manager Human Resources


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Job Description:
Essential Job Functions

Supervises Human Resources functions in support of service delivery of new business, service planning, help desk/call management services, personnel records, employee/labor relations, benefits, training, HRIS data entry, relocation, collections, tuition reimbursement, referral awards, collections, reassignment services, etc. Ensure compliance with applicable processes and policy. Analyzes data; provides input on strategy in conjunction with corporate objectives.

Prepares or coordinates preparation of reports in conformance with organizational needs to provide appropriate parties with necessary human resources information.

Ensures accurate processing of all documents necessary for implementation of the various programs and maintenance of records as required for compliance with applicable regulations.

Ensures that employees are provided with guidance and training on all department issues. Advises management on employee training needs and needed modifications on department procedures. Coordinates employee training sessions and guidance meetings.

Works with manager to handle employee complaints and disputes; recommends and implements disciplinary action. Works with employee relations and legal counsel as appropriate.

Coordinates and fosters employee and management development training within the business units.

Administers human resources policies and procedures to support business unit and company philosophy, culture and strategic goals. Advises and consults with all levels of management and employees regarding interpretation and application of policies, programs and issues.

Recommends and/or initiates the selection and hiring of employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Makes recommendations for salary increases, transfers and terminations to manager.

Periodically reviews all processes and makes recommendations, where applicable, to edit process and/or policy and guidelines.

Responsible for monitoring and performing duties to meet department service level agreements.

Basic Qualifications

Bachelor's degree or equivalent combination of education and experience

Bachelor's degree in business administration, human resources, industrial relations, liberal arts or related field preferred

Six or more years of human resources experience

Two or more years of leadership experience

Experience working with human resources principles, practices and procedures

Experience working with human resources laws and regulations

Experience working with key financial indicators of the unit and organization

Other Qualifications

Strong presentation skills for presentation of program/practice recommendations to management

Strong interpersonal skills for interacting with management and employees on various human resources issues

Strong analytical skills

Strong comprehension skills for understanding needs and concerns and developing and applying solutions

Strong communication and negotiation skills for communicating and resolving grievance issues

Strong human relations skills to select, develop, mentor, discipline and reward employees

Strong organization and time management skills

Strong personal computer and human resources system skills

Strong ability to prioritize and meet deadlines

Ability to maintain high level of confidentiality regarding employee information

Ability to identify, understand and apply federal, state and local changes to and/or new regulations/laws pertaining to human resources

Ability to understand and apply federal, state and local changes to and/or new regulations/laws pertaining to human resources

Work Environment

Office environment

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