Assistant Manager - Quality & Process Engineering (Performance Improvement & Data Science)

Job Description

  • Job Title IT


Job Summary

Works independently under close supervision, executes the continuous improvement strategy and approach by translating business objectives into actionable projects. Engages with other departments to sustain, improve, and streamline all processes with a primary focus on safety, quality, delivery, and cost. As part of the Business Process Improvement Team, supervises change agents and team members on small project tasks.

This position has key management responsibilities around driving QMS and performance management across ABC. The candidate will work with ABC leadership, managers, team members and stakeholders to coordinate improvement efforts and drive business results.

Some of the responsibilities are:

  • Responsible for deployment of Avantor Business System & culture across ABC organization. Lead complex process improvement projects within ABC and the businesses. Train, guide, co-ordinate and facilitate implementation of Lean, PSP/A3, Kaizen, TDM for the respective functions/processes. Facilitate VSM initiatives for functions to help them identify non-value added/manual activities and provide lead for process automation/digitization.
  • Facilitate business process benchmarking initiatives across ABC. Identify and/or set standards through Internal and External, Process Benchmarking. ‘Support Teams to establish statistical confidence by identifying Significant sample size and acceptable error, determining levels of confidence.
  • Ensure Risk Mitigation/Business Continuity plan for developed for all critical processes and periodically validate them. Work closely with Operation teams to obtain input of diverse views, facilitate generation of ideas, analyze operational risks (FMEA), extend support in managing client escalations (RCA/CAPA)
  • Drive organizational compliance to QMS based on ISO 9001:2015 standards: Devise and implement QMS Audit program across ABC organization. Ensure Process compliance with ISO Requirements by Conducting periodic Internal Audits and Management Review.
  • Support Smart Automation Implementation: Work with teams in comprehending and implementing smart automation projects across teams and functions. Should be able to review and validate possibilities for automation solutions for the operations teams, using ERPs (SAP etc), CRMs (SalesForce etc.) & WFMs. 
  • Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement. Build data analytics capability with the team to help provide data analytic support to function to take informed decision. Should be able to design meaningful reports, using interactive data visualization software (like PowerBI / Tableau). Should be capable of working across varied data bases and warehouses.
  • Train/Mentor team members to use statistical methods/tools operations team to be data-driven and help them take informed decision using statistical methods/tools; Conduct Trainings on Six Sigma, ISO Internal Auditor, QMS, Process Capability Analysis, and Transition Methodology & Documentation Methodology.
  • Graduation: UG/PG; Engineering background; or MBA

    Qualification: Certification - Statistical/PMP/ISO/Lean & SixSigma/RPA/Automation

    Years of experience - Min 5 years of experience in Quality (QA/AC) with knowledge around LSS/Robotics/ERP/CRM

    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
    Avantor is proud to be an equal opportunity employer.

    EEO Statement:

    We recognize the value of diverse workforce and aim to create employment opportunities such that all employees achieve their full potential and work in an environment free of discrimination and harassment. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, caste, color, religious creed, ethnicity, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by central, national, provincial or local laws.

    3rd party non-solicitation policy

    By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation


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