Job Title IT Jobs
Category Computer Occupations, All Other
Salary 55,000 INR
Job Position - Implementation (Core Banking System)
Work experience Bcom Fresher
Qualifications : - Bcom
1. Good communication Skill
2. Should ready to travel all over India (Domain :- Banking industry)
3. Ability to Learn
4. Good Analytical Skills
Roles & Responsibilities:
1. Understanding of the integration with various modules.
2. Ensuring deployed solutions are tested in house before deploying at customer place.
3. Plan & conduct training for end-users.
4. Understand the issues faced by end-users on a day to day basis and provide a solution.
5. Proactive & customer-centric approach while handling customer issues.
6. Tracking all calls from clients and ensures timely resolution by troubleshooting application related issues.
7. Provide a solution to clients for L1 and L2 Support.
8. Adhere to Turnaround Time and Service Level Agreements (SLA) for internal and external clients.
Interested candidates share their resumes on firstname.lastname@example.org
UG: B.Com - Commerce