Business Systems Analyst

Job Description


School Degree


Your Impact

  • Process and Systems Implementation
  • Work with business stakeholders to understand needs and define requirements
  • Translate business requirements into clear technical specifications
  • Engage technical resources to scope, assess and develop solutions
  • Develop new business policies and re-engineer processes
  • Facilitate change management by developing and executing communications plans, assigning roles, and defining accountabilities, facilitating trainings, etc.
  • Drive adoption of changed or new processes and systems
  • Work with WW Operations teams (including, but not limited to order, Fulfillment, Reverse Logistics, Trade, Procurement, Planning, Supply Chain, Quality teams) and other cross-functional teams to architect the solution for our business and systems.
  • Understand business drivers to map business needs to process and provide functional solutions.
  • Design and build Proofs-of-Concept (POC) for potential new solutions and technologies.
  • Work with WW Operations team to understand business requirements and partner with IT development team for the creation of functional business requirements, process flow diagrams, and business cases.
  • Ensure timely delivery of projects by working closely with the business teams and Manage relationships with multiple business teams for new solution features and technical support
  • Develop future solution strategies by working closely with Business and IT Development teams.
  • Participate in end-to-end implementation planning including project management, issue management, communication, and change management.
  • Create and present functional and technical design including data analysis to the business team and gather feedback to influence the solution.
  • Design and create technical solutions to drive business process improvements and facilitate requirements gathering and process mapping workshops.
  • Write and review QA and UAT (User Acceptance Testing) test scripts and manage UAT with end users including coordination and user acceptance sign-off.

Domain Expertise

  • Ability to influence at all levels and across all functions by developing a creditable reputation and providing domain expertise

Project Management

  • Manage business enablement projects, programs, and operational activities
  • Coordinate and facilitate meetings with diverse business and technical stakeholders
  • Track and report progress toward key milestones and deliverables
  • Analysis and Problem Solving
  • Manage collection and organization of large data set; investigate root causes of problems
  • Identify solutions, evaluate costs and benefits, develop recommendations, and build business cases
  • 8-10 years of cross-functional experience managing Business IT Projects and Business Process Projects; PMI or similar certification a plus
  • Broad Supply chain management exposure with expertise in a specific area to include logistics, fulfillment, Procurement, and Supply chain operations
  • Proficient knowledge of system implementation and development life cycles. Proficient in business process flow diagramming
  • Ability to perform robust business process analysis and recommend solutions. Literacy with MS Word, MS Excel, Business Intelligence Tools, and basic project planning tools
  • Knowledge of architecture for BI, SAAS tools, ERP (e.g., SAP), and development methodologies
  • Identified as a high performer with leadership potential
  • Bachelor s degree in a business or technical discipline required, MBA preferred
  • Demonstrated ability to manage and influence cross-functional teams, as well as bridge the gap between technical and non-technical audiences


UG: Any Graduate - Any Specialization, B.B.A / B.M.S - Management
PG: MBA/PGDM - Marketing

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