Sales Account Executive

Job Description

Required Skills

Certifications

Experience

Description


About us SalesHandy is a suite of email productivity tools for professionals. We are having more than 2000 customers and 20k users across the globe. A team of 35 people has made this happen. When it comes to Business Development I can say just a team of 10 made this happen.
Highlights of some of the key achievements of the Customer team at SalesHandy.

Achieved an NPS score of 30.
Rated 4.5 by more than 300 users in 2crowd, getapp, chrome store, and other software discovery portals.
Adding more than 300 customers every month

Up next, the challenges we are looking forward to solve:

Hitting 100k MRR goal (Adding 500 new customers a month)
Reducing the churn rate by increasing the service standards (i.e on-boarding, demo, success etc.)
Structuring the team to specialise on each functional activities i.e SDRs (lead qualification), AEs (demo & MRR $$), CS (Retention & Upgrades) etc.

Now your turn,

Are you customer-obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about SaaS, experienced, and entrepreneurial leader with a strong work ethic? Interested in working in a high impact role?

If yes, this opportunity will appeal to you.

What will I be doing? Identify customer needs and help customers use specific features ensure they are getting the value that they expect from our services
Delivering high quality & engaging product demo to the users
Responsible to negotiate & convert sales qualified prospects into customers
Build a value-driven relationship with high ticket value prospects and convert them into paying customers
Share feature requests and effective workarounds with team members
Mentor and provide training to team members
Report to the Sales Manager on sales results (weekly/monthly/quarterly)

Note: Major volumes of user queries that we get are through Chat & Email. Our major users are from American and European timezones, hence the shift timing will correspond to the same.

What key performance indicators will I own? New MRR addition
Monthly Sales Quota
SQL:Customer Ratio
# demos conducted

What skills do I need? Excellent communication & writing skills (US:English)
Great problem-solving abilities
Patience when handling tough cases
Effective objection handling
Agile approach and being coachable at all times
Passion for talking to customers all day, every day
Technical and consultative bent of mind.
The ability to explain complex topics in easy to understand and concise language [English]
Ambition, eagerness and the will to learn and improve upon your own skills
Should have 2-6 years of work experience as a Sales Account Executive, customer service or similar role

Why work with us Opportunity to work with customers across the globe
Excellent growth opportunity and open culture to ensure best ideas win!
Well defined training program to enhance your skills
Clear career path with on job career guidance
Be a part of learning culture
Be a part of fast moving & growth startup
Leverage the benefits of working in product based company




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