IT Business Consultant II - Order-to-Cash

Job Description


IT Business Consultant II - Order-to-Cash - 2114677 Description The IT Business Consultant II provides demand management, business consultancy, project management and information technology-related services to assigned business clients. In addition, the IT Business Consultant II demonstrates program management and domain architecture capabilities. Through ongoing consultation with business clients, the IT Business Consultant II identifies and analyzes business needs, influences and negotiates scope and requirements, and provides innovative recommendations for process changes and/or technology-enabled solutions. The IT Business Consultant II leads and manages IT projects from beginning to end, which includes defining project scope and deliverables that support business goals and strategies. The IT Business Consultant II is responsible for engaging clients in analyzing, prioritizing and governing demand for IT services; accountable for all such IT services; and responsible for ensuring that projects realize their intended business benefits. Successful projects are expected to contribute to the overall performance of the business. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees. Duties & Responsibilities Business Consultancy Influences IT-related business decisions through a consistent and direct engagement of clients at all levels in the SAP Order-to-Case business doman. Demonstrates a thorough understanding of that business domain, including key business processes, and develops an understanding of interactions with surrounding business domains. Achieves influence through an acknowledged recognition of client needs and corresponding IT opportunities. Communicates with clients in business terms. Independently proposes improved business processes, and with supervision, proposes new business processes, introducing innovation where possible. Addresses all other aspects of the IT Business Partnering Business Consultancy role. Project Management Independently for a small project and with supervision for a large project, plans, organizes and oversees resources to achieve the goals and objectives of that project. Addresses all other aspects of the IT Business Partnering Project Manager role. Support and Analysis Perform baseline activities utilizing implemented SAP systems supporting Order-to-Cash (SD) processes. Perform administrative and maintenance tasks for assigned applications. Troubleshoot application and system problems to determine the cause of problems and route issues to the appropriate resource. Demand Management Independently performs a liaison function between the business and internal providers of technical services. In close partnership with key business stakeholders, matches and independently prioritizes demands on IT services to maximize value to the business. Addresses all other aspects of the IT Business Partnering Demand Management role. Domain Architecture Demonstrates Domain Architect capabilities as per IT Business Partnering Domain Architect role. Program Management Demonstrates Program Management capabilities as per IT Business Partnering Program Management role. Requirements Bachelor/Master degree (or equivalent); progressive IT and business experience of 2-7 years in the SAP Order-to-Cash (SD module) is preferred. Advanced business process knowledge, and a demonstrated capability to apply technology solutions in addressing business issues. Experience working with consultant resources and external creative and technical personnel in a fast-paced and complex project environment. Previous experience managing business priorities and projects across multiple business areas. Demonstrated project management capability based on the successful completion of multiple projects. Strong communication skills, and advanced relationship development and management capabilities. Advanced foundation in and understanding of 1) methodologies for system design, development, and implementation; 2) all phases of the Project Implementation life cycle; 3) validation and regulatory requirements. Preferred technical skills include the use of prototyping tools. Must be aware of current and new technologies & their applicability to the business. Agile working methodologies (e.g. Scrum) strongly preferred Spanish language skills preferred due to working with business teams in Central and South America

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